Laura Wurts

Former Program Officer, IntraHealth International

Laura Wurts supported the Workforce Performance Support team for CapacityPlus. She has over three years experience in human resources for health, specifically health worker productivity and retention. Under the USAID-funded Capacity Project, Wurts worked on initiatives in Central and Latin America and sub-Saharan Africa. She holds a master’s degree in public affairs with a specialty in management and international affairs. Wurts has specific expertise in project management and operations, subgrant management, financial monitoring, and field logistics.

VITAL

Crowdsourcing: The New Buzz in Productivity and Quality

CapacityPlus is developing a crowdsourcing application and exploring pilot sites in several countries. This will allow the general public with any mobile telephone—with simple SMS texting capability—to report on the presence or absence of health workers, patient waiting times, or other selected quality or productivity indicators at any given clinic at any point in time.