Performance Improvement: Stages, Steps and Tools
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Performance Improvement Toolkit
Contents:
 
STEP 1:
Conduct root cause analysis
GOAL:

For each gap, define the root cause on which the group will intervene
OUTPUT:

Completed Root Causes section of the Performance Improvement Specification document
TOOLS:
Form — Performance Improvement Specification
Diagnosing Performance Problems: What to Look at First
Question Library

Find the root cause(s) for each performance gap using the method that best suits your facilitation style and the needs of the group.